I have forgotten my password!

No worries!

Directly beneath the customer login ("Anmelden") you will find the note "password forgoten" (" Passwort vergessen").

Follow the instructions there to request a new password. You will receive your automatically generated new password immediately by e-mail.

Please note that we cannot send you a password if you have placed your orders as a guest.

If you are not sure whether you already have a customer account, please contact us via our contact form - we will help you as soon as possible!

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