Good question!
All our toys and most care products are provided with a hygiene seal. Of course, especially in this area hygiene has the highest priority for us!
On the one hand, the seal ensures that you receive a hygienically flawless product that no one has ever had in their hands before, and on the other hand, we safeguard ourselves against this in the event of a return, as we have neither the competence to trace a use nor the possibility to clean the products according to our high hygiene standards. Therefore, if this seal is damaged or removed, the goods are excluded from exchange.