Can I exchange an item in terms of a different colour or size?

Unfortunately, we are not allowed to make changes to existing orders, so an exchange to a different size or color than originally ordered by you is not possible. We ask for your understanding.

Please use our returns portal for your return, for this you only need your order number and your e-mail address.

Related to this topic:

Where can I find my order number?

 

Was this article helpful?
1 out of 1 found this helpful
Have more questions? Submit a request