When can I expect to receive credit for my return?

It is a pity that you have returned something.

We are very sorry that you have not yet received a final response to your return - under certain circumstances this can take up to 14 working days. We ask for your understanding.

If you still have not received a credit note after we have received your return, please contact our customer service with your order number, we will be happy to take care of your request.

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