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  1. AMORELIE Help Center
  2. Returns & Refunds

Returns & Refunds

General

  • I have not received any return documents by e-mail!
  • How can I revoke my order?
  • There is no return label in my package!
  • I do not have a printer - how do I get a return label?
  • What does "100 days right of return" mean?
  • What is the hygiene seal all about?

Return & Refund

  • I have ordered my item in a store or on another website. Now I have no receipt/invoice anymore!

Complaint, exchange & replacement

  • My item is defect, how do I proceed now?
  • How long will it take to receive my replacement item?
  • My item has not been working properly for some time - can you fix it?
  • Can I exchange an item in terms of a different colour or size?

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